Kura Cards Shipping Policy

Last Updated: 02/15/2026

 

Thank you for shopping with Kura Cards. We are committed to providing reliable shipping and careful handling of all orders. Please review the following policy regarding order processing, shipping methods, delivery expectations, and related matters.

 

1. Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays) after payment confirmation.

Orders are not shipped or delivered on holidays.
If we experience a high volume of orders, processing times may be delayed. Customers will be notified of any significant delays.

Kura Cards reserves the right to cancel or delay any order due to suspected fraud, product availability, or verification requirements.

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2. Shipping Rates & Delivery Estimates

Kura Cards offers flat-rate domestic shipping within the United States based on region: $10 (East Coast), $13 (Midwest), $14 (West Coast + Texas), and $18 (Alaska & Hawaii) per order. Shipping fees are calculated at checkout and may vary in certain situations, including but not limited to oversized orders, special shipping requests, or promotional offers. Delivery time estimates are provided at checkout and are not guaranteed.

Typical delivery timeframes:

• Standard Domestic Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days (if available)

Delivery delays may occur due to carrier issues, weather conditions, customs processing, or other factors outside our control.

Shipping fees are non-refundable once an order has been shipped.

 

3. Domestic Shipping (United States)

Kura Cards currently ships within the United States using trusted carriers such as:

• USPS

• UPS

• FedEx

Carrier selection may vary depending on the order size, value, and destination.

Tracking information will be provided once your order has shipped.

 

4. Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information.
Tracking updates are provided by the shipping carrier and may take up to 24–48 hours to update.

Kura Cards is not responsible for carrier tracking delays.

 

5. Shipment to Incorrect Addresses

Customers are responsible for providing accurate shipping information at checkout.

Kura Cards is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If an order is returned due to an incorrect address, the customer may be responsible for additional shipping fees.

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6. Lost, Stolen, or Damaged Packages

Once an order has been handed to the shipping carrier, responsibility transfers to the carrier.

Kura Cards is not liable for:

• Lost packages

• Stolen packages

• Carrier delays

• Packages marked as delivered

• Damage caused during transit

If your package is lost or damaged, please contact the shipping carrier directly to file a claim. We will assist when possible.

Due to the collectible nature of trading card products, all sales are final once shipped.

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7. Service Interruptions & Delays

Delivery times may be affected by circumstances beyond our control, including but not limited to:

• Weather conditions

• Natural disasters

• Carrier service disruptions

• Customs processing delays

• Government actions

• High seasonal demand

Kura Cards is not responsible for delays caused by these events.

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8. Pre-Orders (If Applicable)

Products marked as pre-order will ship once inventory becomes available.
Estimated shipping dates are subject to change.

If an order contains both in-stock and pre-order items, the entire order may ship together unless otherwise specified.

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9. Shipping Restrictions

We reserve the right to limit or refuse shipments to certain locations at our discretion.

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10. Contact Information

If you have questions regarding shipping or your order, please contact:

Kura Cards
Email: info@kuracardstcg.com
Website: kuracardstcg.com