Kura Cards FAQ
Do you ship internationally?
Currently, we only ship within the United States.
Cancellation Policy - 6% Processing Fee
You May Request a Cancellation 24 Hours Before We Ship Your Order. Cancellation Requests Sent Later May Be Missed! There is a 6% Processing Fee That Will Be Automatically Deducted From Your Refund. By Requesting a Cancellation, You Agree to These Terms.
Email info@kuracardstcg.com with "CANCEL ORDER ....." as the Subject Line
Are your products authentic?
Yes. We only sell 100% authentic, factory-sealed Japanese product. We source from reputable partners and do not sell resealed items. If you ever have a concern, contact us immediately and we’ll take care of you.
Local Delivery? Do You Have a Physical Store?
Kura Cards is Online Only. We Do Not Offer Pick-Up or In-Person Delivery
Trouble With an Order?
Email info@kuracardstcg.com for Questions, Cancellation Requests and More
If inquiring about an order, please include your Order Number as the Subject Line